Terms of Service

Myestry is operated by USEEMALL LTD. USEEMALL LTD is a company registered in England, with its company address at Conyngham Road, Manchester, England. Myestry is a home-focused website brand operated under USEEMALL LTD. The relationship between the two is that of brand and operating entity: USEEMALL LTD is responsible for the overall operation, product listings, order processing, logistics arrangements, and after-sales service of the Myestry website, while Myestry serves as the user-facing brand identity, carrying the website's positioning and expression within the home sector. Therefore, when you browse content, submit orders, receive services, and handle related matters on the Myestry website, all of these are handled and executed by USEEMALL LTD as the operating party.

This Service Policy explains the products and services provided by the Myestry website, the terms that users should comply with when using the website and purchasing products, and the rights and obligations of both parties during the service process. Please read the contents of this page carefully before browsing the website or submitting an order. If you have any questions about this policy, we recommend contacting us via the contact email published on this page to confirm before proceeding.

1. About Our Products

Myestry is a website with home as its primary promotional direction. Around home living scenarios, we provide users with display, description, and sales services for related products. The products we offer cover multiple directions within the home sector to meet users' actual usage needs in their living spaces.

  1. Product Information. We strive to accurately present product information on the website pages, including product name, specifications, materials, colors, dimensions, and applicable scope. Due to factors such as lighting during photography, display devices, and production batches, there may be certain color differences or detail variations between the product images shown on the page and the actual item. Such differences are usually within a reasonable range. If you have questions about the specific information of a product, we recommend contacting us via the contact email to confirm before placing your order.

  2. Product Stock. Whether a product displayed on the website is available for purchase is subject to the actual situation at the time the order is submitted. In cases of insufficient stock, restocking, or delisting, we may be unable to accept the corresponding order and will communicate and explain via email.

  3. Product Use. Our products are intended for general home use scenarios. Please use the products in accordance with the instructions provided with the product or in the usual manner. Damage or loss caused by improper use, improper installation, unauthorized modification, or use beyond the product's designed purpose is generally not within the scope of our responsibility.

  4. Product Pricing. The prices displayed on the website are subject to the information shown on the order checkout page. We may adjust product prices according to operational needs, and price adjustments generally do not apply retroactively to confirmed orders.

  5. Product Compliance. We pay attention to the basic compliance requirements of products in relevant markets. If you have questions about the applicability of a product in a specific region, we recommend contacting us via the contact email before placing your order.

If you have any questions about the products themselves, you are welcome to contact us via the contact email published on this page and provide information such as the product name or order number so that we can verify and explain.

2. Use of Website Services

Myestry provides users with product browsing, information inquiries, order submission, and related services through the website. By using this website, you understand and agree to comply with the following basic requirements:

  1. You should have the corresponding civil capacity to independently assume the rights and obligations arising from using this website and purchasing products.

  2. When using this website, you should comply with applicable laws and regulations and the relevant provisions of this policy, and you must not use this website to engage in any illegal, non-compliant, or rights-infringing behavior.

  3. You should provide true, accurate, and complete relevant information, including but not limited to the recipient's name, contact details, and delivery address. Consequences arising from false, inaccurate, or incomplete information may need to be borne by you.

  4. You must not interfere with or disrupt the normal operation of the website in any way, including but not limited to malicious access, bulk scraping, or implanting malicious programs.

  5. Website content, including text, images, page design, and logos, is protected by relevant rights. Without permission, you must not copy, reproduce, modify, or use it for commercial purposes.

  6. We may adjust website functions, content structure, or service scope according to operational needs. The adjusted content shall be subject to the latest information published on the website.

If you encounter problems while using the website, such as page abnormalities, incorrect information, or features not working properly, you are welcome to let us know via the contact email, and we will verify and handle the matter as soon as possible.

3. Orders and Contract

When you submit an order on the Myestry website, it indicates that you wish to purchase the selected product and agree to the terms contained in this policy and the relevant pages.

  1. After an order is submitted, we will confirm the order information. Before the order is confirmed, a final sales relationship has usually not yet been formed between the parties. If the order information is abnormal, stock is insufficient, or the price is clearly incorrect, we may be unable to accept the order and will communicate via email.

  2. After the order is confirmed, we will handle the dispatch matters in accordance with the arrangements explained on the Shipping Policy page. For dispatch time, transit time, shipping methods, and shipping fee standards, please refer to the relevant content on the Shipping Policy page.

  3. You should ensure that the information filled in when placing the order is accurate. If delivery fails, the item is returned, or additional costs are incurred due to incorrect information, the relevant responsibility and costs may need to be borne by you.

  4. If you need to change or cancel an order, please contact us via the contact email as early as possible. If the order has already been dispatched, changes or cancellations may not be possible, or may need to be handled in accordance with the relevant arrangements in the Return Policy.

  5. We recommend that you keep order-related communication records, confirmation information, and logistics information safe for future reference.

4. Payment

  1. The payment methods supported by the website are subject to those actually displayed on the order checkout page. Please confirm that the order information and amount are correct before making payment.

  2. Order amounts are usually calculated in USD. If currency conversion is involved, the specific amount and any conversion fees that may arise are subject to the processing results of the payment channel.

  3. We will not ask you to provide payment-related sensitive information through unofficial channels. If you encounter suspicious situations, we recommend verifying with us via the contact email published on this page.

  4. If problems occur during payment, such as abnormal deductions or unsuccessful payment, we recommend contacting us via the contact email promptly and providing the order number and payment-related information so that we can assist with verification.

5. Shipping and Delivery

Myestry provides global shipping services. For specific explanations regarding dispatch time, transit time, shipping methods, and shipping fee standards, please refer to the Shipping Policy page. The following are basic explanations related to delivery:

  1. We currently only have two shipping fee rules: standard shipping and free shipping. The specific standards are subject to the content published on the Shipping Policy page.

  2. Transit time varies depending on factors such as destination, shipping method, logistics carrier, and local delivery conditions. Cross-border shipping may involve customs clearance and other stages, and the required time is usually extended accordingly.

  3. When the item is delivered, we recommend inspecting the outer packaging if conditions permit, and opening the package as soon as possible after receipt to check the quantity, specifications, and appearance of the item.

  4. If the item is damaged, missing, or does not match the order during shipping, please contact us via the contact email as early as possible and provide order information and relevant photos so that we can verify and handle the matter.

  5. For delivery delays caused by force majeure, logistics peaks, holidays, severe weather, or other uncontrollable factors, we will assist with communication within a reasonable scope, but it is usually difficult to guarantee a specific delivery time.

6. Returns and Exchanges

For the applicable conditions, application period, operating procedures, shipping fee bearing, and refund arrangements for returns and exchanges, please refer to the relevant content on the Return Policy page. The following are basic explanations:

  1. Return or exchange requests generally need to be submitted on the premise of meeting the conditions listed in the Return Policy and within the corresponding period by contacting us via the contact email.

  2. Please contact us before submitting a request. Do not send the item to an unconfirmed address on your own, as this may affect the processing progress.

  3. When returning the item, please try to keep the item, accessories, manuals, and packaging complete, and take appropriate protective measures to avoid secondary damage during transportation.

  4. Refunds are usually initiated after the returned item is received and inspected. Refunds will be returned to the original payment channel as much as possible, and the actual arrival time may vary depending on the payment method.

7. Intellectual Property

  1. The content on the Myestry website, including but not limited to text, images, page design, graphics, logos, and layout, is protected by relevant intellectual property rights.

  2. Without our prior written permission, no individual or organization may copy, reproduce, modify, publish, distribute, or use the above content for commercial purposes.

  3. When using this website, you should respect the intellectual property rights of others. If you believe that website content may involve infringement, you are welcome to contact us via the contact email, and we will verify and handle the matter based on the specific situation.

8. Scope of Liability

  1. We will make reasonable efforts to ensure the normal operation of the website and the accuracy of product information, but we do not guarantee that the website will be completely free of interruptions, delays, or errors.

  2. For losses caused by reasons beyond our reasonable control, such as force majeure, third-party service interruptions, network failures, or logistics delays, we generally do not assume corresponding liability.

  3. For losses caused by the user's own reasons, including but not limited to incorrect information, improper use of products, improper installation, or unauthorized modification, the relevant responsibility is generally borne by the user.

  4. To the extent permitted by law, our liability arising from the use of this website or the purchase of products is generally limited to the actual amount paid for the corresponding order.

  5. Nothing in this policy excludes or limits liability that cannot be excluded or limited under law.

9. Policy Adjustments

  1. We may adjust and update the contents of this Service Policy according to operational needs, legal and regulatory requirements, or changes in service scope.

  2. The adjusted policy shall be subject to the latest content published on the website. We recommend that you pay attention to the latest explanations on the relevant pages before using the website or submitting an order.

  3. If the contents of this policy are inconsistent with the order confirmation information or the results confirmed through communication, the order confirmation information or the results confirmed through communication shall generally prevail.

10. Governing Law and Dispute Handling

This Service Policy is executed and interpreted by USEEMALL LTD as the operator of Myestry. We hope to provide users with a smooth and reliable service experience while maintaining clear rules. If you have any questions about this policy or related services, you are welcome to contact us via the contact email published on this page. We will treat every message seriously and handle it within a reasonable timeframe.

These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK
Company Name: USEEMALL LTD
Company Address: Conyngham Road, Manchester, England（This is not a returning address）